Last updated: Aug 25, 2026 at 6:38PM
Whenever Osello is actively moving your data — pushing offers to a marketplace, pulling orders back from one, refreshing products from Shopify — a spinning sync icon appears in the top bar, next to the announcements bell. When nothing is running, the icon isn't there at all.
Read the icon
The icon only shows while there's at least one sync in flight. If more than one is running, a small number appears on the icon telling you how many.
It updates on its own — you don't need to refresh the page. It appears the moment a sync starts and disappears as soon as the last one finishes.
Three icons, three kinds of work
Syncs are one of three kinds of background work the top bar reports, each with its own icon so you can tell at a glance what is happening:
| Icon | What's running | Where the full list lives |
|---|---|---|
| Spinning refresh arrows | A sync — data moving between Osello and a marketplace or integration. | Data → Syncs |
| Pulsing upload cloud | An import — a file or feed being loaded into your catalog. Its list shows a progress bar with the rows done so far. | Data → Imports |
| Slowly turning cog | A bulk action — a batch job such as an agent creating many listings at once. Its list also shows a progress bar and rows done. See Create listings in bulk. | Data → Bulk Actions |
Each icon works the same way: it only appears while something of that kind is running, carries a count when there's more than one, opens a list on click, and every row links to the full details. An import's or bulk action's page shows the same progress bar, live, until it finishes.
See what's running
Click the icon to open the list. Each row tells you:
- What's moving and which way — "Pushing offers", "Pulling orders", "Pulling products", and so on.
- Where — the marketplace or integration involved, like Macy's or Shopify.
- When it started.
Everything in the list is running or waiting for its turn, so there is no status to read — the list is the status.
Click any row to open that sync's full details, including its log. View all syncs at the bottom takes you to the complete history under Data → Syncs.
What the icon does not show
Osello runs a lot of routine syncing in the background on your behalf — scheduled hourly inventory pulls, and syncs triggered automatically when a marketplace or your store notifies us that something changed. Those are deliberately left out, so the icon stays a signal about work you or your team set in motion rather than constant background noise.
Every sync, background ones included, is still recorded under Data → Syncs.
If something went wrong
The icon only tracks syncs that are still running. Once a sync finishes, check Data → Syncs for its result, or see Review and manage sync issues for anything that didn't go through cleanly.