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Last Week: New Help Center, Website 1.0, and Smarter AI Chats (July 15, 2026)

A brand-new Help Center packed with articles, the redesigned Website 1.0, mass-chat with AI on the variants page, larger chat attachment limits, faster listings, and a wave of listing and AI chat fixes.

New Features

  • New Help Center — a searchable Help Center launched at /help with more than forty articles spanning Getting Started, Products, Channels & Listings, Inventory & Pricing, Orders, AI, Imports/Exports, Account Settings, and Troubleshooting. Category browsing, search, and a fresh design are all in.
  • Website 1.0 — the marketing site was rebuilt with a new home page, About Us, How It Works, Pricing, case studies (Furniq UK, Universal Standard, Steel Blue), and a proper demo request flow.
  • Mass-chat with AI from the variants page — the listing's variants index page now has a "chat with AI" action across the currently selected variants so one prompt can operate on many variants at once.
  • Copy AI chat messages — every AI chat message now has a copy button to grab its content to your clipboard.
  • Legacy login redirects — older sign-in URLs from the previous login flow now cleanly forward to the current login page instead of 404-ing.

Improvements

  • Sidebar "Chats" rename and AI chats polish — the AI Chats sidebar item was renamed to "Chats" and the chats page got a UI pass so conversations are easier to scan and navigate.
  • AI chat attachment limit raised to 100 — you can now attach up to 100 files to an AI chat (previously 10), so bigger reference batches fit in a single conversation.
  • Smarter AI agents for fixed values — AI agents are better at recognizing when you want a fixed value applied to a field (like a shared brand or country of origin) instead of an AI-generated one.
  • Consistent AI action icons on listings — icons across AI-powered actions on the listing show and variant show pages were unified so the same action looks the same wherever it appears.
  • Faster listings page — the listings index page loads noticeably faster, especially for stores with a lot of scheduled or upcoming listings.
  • Clearer "previous live version" alert — the alert that appears on a listing when the currently-published version differs from your draft was rewritten to explain what changed and what to do about it.
  • Double-click to minimize AI chat panel — double-clicking the AI chat panel header now cleanly minimizes it without getting stuck half-open.
  • Refreshed marketing home and pricing — the marketing home and pricing pages got a copy refresh, a new footer gradient, a scroll-driven hero, and mobile-friendly polish across the site.
  • Faster mass attribute value updates — bulk changes to attribute values across many listings run faster and give more useful progress detail while they run.

Bug Fixes

  • Fixed AI value preload not working for boolean yes/no fields such as the "Warranty" option.
  • Fixed disabled variants showing up inside the listing previewer.
  • Fixed listings occasionally appearing as "Live" while still missing required fields.
  • Fixed a listing not reverting to "Incomplete" after submission when required fields were emptied out or became invalid.
  • Fixed the case where every variant was 100% complete but the parent listing had missing required fields — those listings will now be correctly blocked from submission.
  • Fixed listings appearing to have been updated when nothing had actually changed.
  • Fixed the disabled listing count always showing "2".
  • Fixed the field-readiness counts on the listing page after parent-level and variant-level fields were separated.
  • Fixed the source products' listings page having broken links.
  • Fixed a handful of AI agent issues: agents unable to create listings in some situations, the channel agent not adding variants to an existing listing, mass actions triggered by an AI agent not running, and AI chat crashing when the object it was referencing was deleted mid-conversation.
  • Fixed the AI chat send button staying disabled after certain interactions.
  • Fixed the AI chat validation error message not surfacing when a chat couldn't be created.
  • Fixed creating a configurable listing through the API not being treated as configurable when configurable options were provided, and fixed AI-agent delegations not passing attachments to sub-agents properly.

API Updates

Version: 6.2.2

Notes for API consumers

  • Major api version bump (5.13.0 → 6.2.2) — one breaking change plus several additive improvements and fixes.
  • Breaking (major) — the WorkOrder endpoints (previously used for "Field Prompts" / "Transformations") have been removed. Migrate to the AI Skill / AI Chat / AI Agent endpoints, which offer the same field-fill capabilities via the agentic flow.
  • Minor — create endpoints (POST) now reject requests that supply an id in the body with 400 id_not_allowed_on_create. IDs are assigned by the server on create; if you meant to modify an existing record, use the corresponding update endpoint instead. Applies to every POST create endpoint.
  • Minor — channel field management endpoints (GET/PATCH /api/stores/:store_id/channels/:channel_id/fields[/:field_id] and their category-scoped variants under .../channels/:channel_id/categories/:category_id/fields) return leaner payloads and expose the "possible AI fields to choose from" data more efficiently.
  • Patch — mass-action endpoints under /api/stores/:store_id/channels/:channel_id/listings/**/mass_* (and the equivalent product mass-actions) now accept requests originating from AI agents, and the field value preload path now correctly handles boolean yes/no fields like Warranty.
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