# Target+ Return Policy Field Guide

> Identify a return policy (ex. AAA, AAB) for your item, if a policy is not provided Target will select one to assign

**Return Policy** is a three-letter code, such as AAA or AAB, that tells Target+ which return policy applies to an item. It is optional: when you leave it blank, Target selects and assigns a policy for you. It is set once per parent listing. Most sellers never fill it; Target's assignment is the default, and an unconfirmed code can attach the wrong policy to an item.

## The rules

| Rule | Value |
| --- | --- |
| Required | No; Target assigns a policy when blank |
| Categories | Category-specific |
| Level | Parent listing, once per style |
| Length | Exactly 3 characters |
| Content | A return policy code Target has given you |

The value must be exactly three characters. Two-character or four-character entries fail validation in Osello before they reach Target. Enter the code alone. Your own return terms do not belong here; the field maps to one of Target's policies, and the policy text shoppers see comes from Target.

## Examples

| Value | Verdict | Reason |
| --- | --- | --- |
| AAA | Good | A three-letter policy code |
| AAB | Good | A three-letter policy code |
| Blank | Good | Target assigns the policy |
| 30-day returns | Weak | Descriptive text; fails the 3-character rule |
| AA | Weak | Two characters; fails validation |
| Final sale | Weak | Not a code; Target decides the policy |

## Common mistakes

- Entering a code because the field exists. Blank is the right value unless your product data specifies a Target policy code.
- Writing return terms from your own store into the field.

## How Osello fills this field

Osello fills Return Policy only when the return policy code is explicitly stated in your source product data, for instance in a Shopify metafield your team maintains for Target. Otherwise it leaves the field blank and lets Target assign a policy. The value is set once on the parent listing, and Osello validates that it is exactly three characters before submission. See [what gets filled in automatically](/help/channels-listings/what-gets-filled-in-automatically) and the [Target+ field directory](/marketplaces/target/fields).

## Frequently asked questions

### Do I have to fill in Return Policy on Target+?

No. When it is blank, Target selects a policy and assigns it to the item. Leaving it blank is the normal choice.

### Where do I get the codes?

From Target. The codes such as AAA and AAB come from Target's policy setup for your account, and Osello only passes on a code your product data already contains.

### Can I write my store's return terms here?

No. The field takes a three-character code only. The policy shoppers see on Target comes from Target's assigned policy.

### Why did Osello reject my value?

The value has to be exactly three characters. Check for trailing spaces, a missing letter or descriptive text.